Learn how Associate App works, and how you can use all the available features to their full potential.
Log into Associate App
Learn how to log into the app using either NewStore provided credentials or your own corporate directory credentials.
Manage customers
Learn how to add customers to the app, to speed up future checkouts and gather data about your customer's preferences.
Sell products
Learn how to sell products using the app, from managing existing customers, performing checkout transactions, returning and exchanging items, and more.
Sell products offline
Learn how to sell products when the app is offline, and the process to submit these offline orders later for consolidation.
Sell products remotely
Learn how to sell products to customers who are not in the store, via clienteling conversations and upselling techniques.
Manage cash
Learn how to manage cash transactions in the store and use integrated cash drawers via Associate App.
Return items
Learn how to process returns, including processing refunds for the items returned by customers.
Manage inventory
Learn how to use the app to manage inventory in your stores, as well as perform cycle counts and full counts of stock.
Fulfill orders
Learn how to fulfill orders that have been assigned to the store, including picking the items and packing them for shipment.
Use the Runner
Learn how to use the Runner feature to move stock from the backroom to the sales floor, and provide your customers with a seamless, fast experience.
Use analytics and reporting
Associate App has a host of data analytics and business reporting features, which you can leverage to measure the performance of stores and associates in your business. Learn how to leverage these reports.
Test app features
Learn how to test features in the app before they are deployed to your live production environment to avoid downtime and roadblocks in peak hours.
Erase app data
Learn how to erase all data from the app and reset to defaults, to work around issues or roadblocks during peak season or peak hours.