NewStore helps you to set up stores in your business in multiple countries, which includes countries that use multiple languages and have fiscal regulations to monitor retail operations.
You can use Associate App and NewStore Omnichannel Manager in languages other than English. Currently, NewStore Omnichannel Manager is available in English and French.
Associate App is available in English, Catalan, Chinese, Czech, Danish, Dutch, French, German, Italian, Japanese, Korean, Polish, Spanish, and Swedish. To change the language, change your iPhone's language:
Tap
Settings>General>Language & Region>iPhone Language.Choose a language. If the language you selected is supported by NewStore, the app will use it.
About fiscalization
NewStore enables you to operate stores in countries where fiscal regulations apply, and helps you achieve fiscal compliance according to the regulatory laws in the specified countries.
Currently, NewStore supports fiscalization in the following countries:
As part of the process to help you stay compliant with fiscal regulations, NewStore uses the following features in the platform:
Fiscal reports in NewStore Omnichannel Manager and NewStore Associate App
Receipts that comply with fiscal regulations
Additional information and error messages in NewStore Associate App
Presence of fiscal printers in stores where hardware fiscal regulations apply, such as in Italy and Poland.
Fiscal activation for stores can be managed via Omnichannel Manager. For more details, see Managing fiscal stores.
Important
To help your business set up stores that comply with fiscal regulations in fiscal countries, contact the support team to walk you through the process, which includes managing templates , and other technical integrations in the platform.
Limitations
All items in a cart must contain taxes from the same country. NewStore does not support carts containing items with taxes applicable for different countries. Separate orders must be placed for such items.
Fiscal country matrix
Click the tab for each country to see what fiscalization features are supported by NewStore for each country, where:
✅ : Fiscalization is supported and/or transactions are fiscalized by NewStore
🟡 : Not fiscalized
❌ : Not supported
Austria
Fiscalization Feature | Status |
|---|---|
Fiscalization type | Software1 |
Integration partners | fiskaltrust |
Transaction types | |
Sale | ✅ |
Verified return | ✅ |
Blind return | ✅ |
Verified exchange | ✅ |
Blind exchange | ✅ |
Cross-border sale (local currency) | ✅ |
Cross-border return (local currency) | ✅ |
Cross-border return (foreign currency) | 🟡 |
Cancellation | ✅ |
Appeasement refunds | ❌ |
Offline mode | ✅ 3 |
External orders | 🟡 |
Remote selling | 🟡 |
Tax exemptions | ❌ |
Payment types | |
Cash | ✅ |
Credit card | ✅ |
Gift card | ✅ |
External | ✅ |
NewStore Checkout | ✅ |
Receipt copies | |
✅ | |
✅ | |
Cash management | 🟡 |
Reports | |
Supported report periods | Monthly (Z) |
Report generation | Automatic |
Available via | fiskaltrust Portal (Archive export) |
France & Monaco
Fiscalization Feature | Status |
|---|---|
Fiscalization type | Software1 |
Integration partners | fiskaltrust |
Transaction types | |
Sale | ✅ |
Verified return | ✅ |
Blind return | ✅ |
Verified exchange | ✅ |
Blind exchange | ✅ |
Cross-border sale (local currency) | ✅ |
Cross-border return (local currency) | ✅ |
Cross-border return (foreign currency) | 🟡 |
Cancellation | ✅ |
Appeasement refunds | ❌ |
Offline mode | ✅ 3 |
External orders | 🟡 |
Remote selling | 🟡 |
Tax exemptions | ❌ |
Payment types | |
Cash | ✅ |
Credit card | ✅ |
Gift card | ✅ |
External | ✅ |
NewStore Checkout | ✅ |
Receipt copies | |
✅ | |
✅ | |
Cash management | ✅ |
Reports | |
Supported report periods | Daily (Z) |
Report generation | Automatic |
Available via | fiskaltrust Portal (Archive export) |
Germany
Fiscalization Feature | Status |
|---|---|
Fiscalization type | Software1 |
Integration partners | fiskaltrust and fiskaly (Cloud TSE used by fiskaltrust) |
Transaction types | |
Sale | ✅ |
Verified return | ✅ |
Blind return | ✅ |
Verified exchange | ✅ |
Blind exchange | ✅ |
Cross-border sale (local currency) | ✅ |
Cross-border return (local currency) | ✅ |
Cross-border return (foreign currency) | 🟡 |
Cancellation | ✅ |
Appeasement refunds | ❌ |
Offline mode | ✅ 3 |
External orders | 🟡 |
Remote selling | 🟡 |
Tax exemptions | ❌ |
Payment types | |
Cash | ✅ |
Credit card | ✅ |
Gift card | ✅ |
External | ✅ |
NewStore Checkout | ✅ |
Receipt copies | |
✅ | |
✅ | |
Cash management | ✅ |
Reports | |
Supported report periods | Daily (Z) |
Report generation | Automatic |
Available via | fiskaltrust Portal (DSFinV-K export) |
India
Fiscalization Feature | Status |
|---|---|
Fiscalization type | Software2 |
Integration partners | - |
Transaction types | |
Sale | ✅ |
Verified return | ✅ |
Blind return | ✅ |
Verified exchange | ✅ |
Blind exchange | ✅ |
Cross-border sale (local currency) | ✅ |
Cross-border return (local currency) | ✅ |
Cross-border return (foreign currency) | 🟡 |
Cancellation | 🟡 |
Appeasement refunds | ❌ |
Offline mode | ✅ 3 |
External orders | 🟡 |
Remote selling | 🟡 |
Tax exemptions | ❌ |
Payment types | |
Cash | ✅ |
Credit card | ✅ |
Gift card | ✅ |
External | ✅ |
NewStore Checkout | ✅ |
Receipt copies | |
✅ | |
✅ | |
Cash management | 🟡 |
Reports | |
Supported report periods | N/A |
Report generation | N/A |
Available via | N/A |
Ireland
Fiscalization Feature | Status |
|---|---|
Fiscalization type | Software2 |
Integration partners | - |
Transaction types | |
Sale | ✅ |
Verified return | ✅ |
Blind return | ✅ |
Verified exchange | ✅ |
Blind exchange | ✅ |
Cross-border sale (local currency) | ✅ |
Cross-border return (local currency) | ✅ |
Cross-border return (foreign currency) | 🟡 |
Cancellation | ✅ |
Appeasement refunds | ❌ |
Offline mode | ✅ 3 |
External orders | 🟡 |
Remote selling | 🟡 |
Tax exemptions | ❌ |
Payment types | |
Cash | ✅ |
Credit card | ✅ |
Gift card | ✅ |
External | ✅ |
NewStore Checkout | ✅ |
Receipt copies | |
✅ | |
✅ | |
Cash management | 🟡 |
Reports | |
Supported report periods | Daily (X, Z) |
Report generation | Automatic |
Available via | Omnichannel Manager (E-journal export) |
Italy
Fiscalization Feature | Status |
|---|---|
Fiscalization type | Hardware |
Integration partners | Epson |
Transaction types | |
Sale | ✅ |
Verified return | ✅ |
Blind return | ✅ |
Verified exchange | ✅ |
Blind exchange | ✅ |
Cross-border sale (local currency) | ✅ |
Cross-border return (local currency) | ✅ |
Cross-border return (foreign currency) | 🟡 |
Cancellation | 🟡 |
Appeasement refunds | ❌ |
Offline mode | 🟡 3 |
External orders | 🟡 |
Remote selling | 🟡 |
Tax exemptions | ✅ |
Payment types | |
Cash | ✅ |
Credit card | ✅ |
Gift card | ✅ |
External | ✅ |
NewStore Checkout | ❌ 4 |
Receipt copies | |
✅ | |
❌ | |
Cash management | 🟡 |
Reports | |
Supported report periods | Daily (X, Z) |
Report generation | Associate App |
Available via | Fiscal printer |
Norway
Fiscalization Feature | Status |
|---|---|
Fiscalization type | Software2 |
Integration partners | - |
Transaction types | |
Sale | ✅ |
Verified return | ✅ |
Blind return | ✅ |
Verified exchange | ✅ |
Blind exchange | ✅ |
Cross-border sale (local currency) | ✅ |
Cross-border return (local currency) | ✅ |
Cross-border return (foreign currency) | 🟡 |
Cancellation | ✅ |
Appeasement refunds | ❌ |
Offline mode | ❌ |
External orders | 🟡 |
Remote selling | 🟡 |
Tax exemptions | ❌ |
Payment types | |
Cash | ✅ |
Credit card | ✅ |
Gift card | ✅ |
External | ✅ |
NewStore Checkout | ✅ |
Receipt copies | |
✅ | |
✅ | |
Cash management | 🟡 |
Reports | |
Supported report periods | Daily (X, Z) |
Report generation | Automatic |
Available via | Omnichannel Manager (SAF-T report) |
Poland
Fiscalization Feature | Status |
|---|---|
Fiscalization type | Hardware |
Integration partners | Posnet |
Transaction types | |
Sale | ✅ |
Verified return | ✅ |
Blind return | ✅ |
Verified exchange | ✅ |
Blind exchange | ✅ |
Cross-border sale (local currency) | ✅ |
Cross-border return (local currency) | ✅ |
Cross-border return (foreign currency) | 🟡 |
Cancellation | 🟡 |
Appeasement refunds | ❌ |
Offline mode | 🟡 3 |
External orders | 🟡 |
Remote selling | 🟡 |
Tax exemptions | ❌ |
Payment types | |
Cash | ✅ |
Credit card | ✅ |
Gift card | ✅ |
External | ✅ |
NewStore Checkout | ❌ 4 |
Receipt copies | |
✅ | |
❌ | |
Cash management | 🟡 |
Reports | |
Supported report periods | Daily (X) |
Report generation | Associate App |
Available via | Fiscal printer |
Puerto Rico
Fiscalization Feature | Status |
|---|---|
Fiscalization type | Software1 |
Integration partners | YCS |
Transaction types | |
Sale | ✅ |
Verified return | ✅ |
Blind return | ✅ |
Verified exchange | ✅ |
Blind exchange | ✅ |
Cross-border sale (local currency) | 🟡 |
Cross-border return (local currency) | 🟡 |
Cross-border return (foreign currency) | 🟡 |
Cancellation | ✅ |
Appeasement refunds | ❌ |
Offline mode | ✅ 3 |
External orders | 🟡 |
Remote selling | 🟡 |
Tax exemptions | ❌ |
Payment types | |
Cash | ✅ |
Credit card | ✅ |
Gift card | ✅ |
External | ✅ |
NewStore Checkout | ✅ |
Receipt copies | |
✅ | |
✅ | |
Cash management | ✅ |
Reports | |
Supported report periods | N/A |
Report generation | N/A |
Available via | N/A |
Sweden
Fiscalization Feature | Status |
|---|---|
Fiscalization type | Software1 |
Integration partners | Axena |
Transaction types | |
Sale | ✅ |
Verified return | ✅ |
Blind return | ✅ |
Verified exchange | ✅ |
Blind exchange | ✅ |
Cross-border sale (local currency) | ✅ |
Cross-border return (local currency) | ✅ |
Cross-border return (foreign currency) | 🟡 |
Cancellation | ✅ |
Appeasement refunds | ❌ |
Offline mode | ❌ |
External orders | 🟡 |
Remote selling | 🟡 |
Tax exemptions | ❌ |
Payment types | |
Cash | ✅ |
Credit card | ✅ |
Gift card | ✅ |
External | ✅ |
NewStore Checkout | ✅ |
Receipt copies | |
✅ | |
✅ | |
Cash management | 🟡 |
Reports | |
Supported report periods | Daily (X, Z) |
Report generation | Automatic |
Available via | Omnichannel Manager (E-journal export) |
1 Achieved with the help of a fiscal integration partner.
2 Achieved via NewStore implementation.
3 Retailers can configure fiscal signing strategy for offline mode in specific countries via an Associate App configuration in Omnichannel Manager. See Configuring Offline Mode in fiscal countries.
4 Not available as an in-store payment option, but available as a remote payment option.
Adding fiscal signatures to receipts
In some countries, you have to print the Fiscal signature on the receipts. The requirements for the fiscal signature format and fields depend on the country that a retailer operates in, where fiscal regulations apply.
The fiscal signature data is available as a pre-defined property, which can be used for displaying the fiscal signature.
To update the template to include the fiscal signature in the receipt, follow the steps mentioned in Customizing a template.
To understand what changes must be made in the template, see the the tutorial.
Important
The retailer is responsible for verifying local regulations and ensuring compliance of the receipt.
Receipts created within non-production environments should be marked with an indicator, such as a header text or watermark. The indicator must state that the receipt is not valid and is for testing purposes only. The indicator helps retailers to identify a test receipt and prevents unintended usage of such receipts.