Fiscal regulations in Norway

Retailers can operate on the NewStore platform in Norway in compliance with the Norwegian tax authority, Skatteetaten.

Fiscal activations

In stores operating in Norway, a store must be fiscally activated before orders can be created via NewStore Associate app.

Important

A store must be already created within the NewStore platform before it can be fiscally activated. For more details, see Creating a store.

To fiscally activate a store, a fiscal cashbox can be activated within the NewStore platform via Omnichannel Manager. For more details, see Activating fiscal cashboxes.

Following information is required to fiscally activate a store in Norway:

• Retailer corporate information

  • Company ID - The Organization number from the Brønnøysund Register Centre (Brønnøysundregistrene) or other relevant government authority.

  • VAT Number - The company's VAT number (MVA) from The Brønnøysund Register Centre (Brønnøysundregistrene).

• Retailer address information

  • Address

  • City

  • Country

• Store address information

  • Address

  • City

Fiscal cashbox deactivation

Important

Fiscal cashbox deactivation step is only required for cashboxes of the production tenants. For non-production tenants, the fiscal cashbox deactivation step can be skipped.

When a store is no longer operational within the NewStore platform the fiscal cashbox within the NewStore platform must be deactivated.

To request the deactivation of a fiscal cashbox within the NewStore platform, contact the support team.

Receipts for stores

Based on fiscal regulations that apply to stores operating in Norway, these additional features must be included in the receipts:

• All receipts must have the transaction receipt number transactionNumber for sales made in stores operating in Norway, type of payment, and cash register name/identifier cashRegisterId.

• The word salgskvittering (sales receipt) or elektronisk salgskvittering (electronic receipt) must be displayed in the header of the receipt.

• The organization number or company identifier number of the retailer must be displayed in the header of the receipt.

• For items exchanged by the customer, separate sales and return receipts must be generated.

• After the receipt is printed or emailed to the customer, any copies of the receipt generated later on should display the text COPY in the header of the receipt.

Printing copy receipts

In Norway, you must ensure that the text COPY is printed in the header of any receipts that are subsequently printed after the original receipt is handed over or emailed to the customer.

To print copy receipts that comply with these regulations, ensure that you have set the correct fiscal signature settings in the template for sales receipts. For example, use the parameter is_copy to specify if the current receipt is a copy or not. See this fiscal signature template guide to learn more and see example templates. You can also use the Template Editor in Omnichannel Manager to edit existing sales receipt templates for your business.

Note

Printing copy receipts is only allowed for the first copy. Subsequent copies of the receipts can only be sent via email.

Important

NewStore platform provides fiscal transaction information that is required to be printed in fiscal receipts. It is responsibility of the retailer to ensure compliance of the receipt templates with the local fiscal regulations.

Fiscal reports

For stores operating in Norway, NewStore provides the following operational and sales reports via NewStore Omnichannel Manager for audit purposes:

• Daily X & Z reports

• Daily SAF-T reports

For more information, see Viewing fiscal reports.

Fiscal audits

Fiscal audits are not pre-announced and can be conducted by the tax authorities at any given time at the store.

During an audit, auditors may check:

• Legal documents related to fiscal regulations in the store.

• Fiscal reports/exports

For more information about the fiscal reports in Norway, see Fiscal reports.

POS declaration

Fiscal regulations in Norway require the POS supplier to submit the product declaration of cash register system to the Norwegian Tax Administration. Confirmation of the NewStore product declaration can be found on Skatteetaten.