We're thrilled to partner with Dodici, a prestigious luxury fashion brand from Milan, Italy, to ensure a smooth transition to NewStore. The VP of Retail has outlined key objectives to elevate customer satisfaction, including:
Extending product offerings beyond physical store inventory
Allowing stores to sell both in-store and non-in-store products in a single transaction, boosting average order value
To achieve these goals, we'll configure the and features on the NewStore platform, providing a seamless and customer-centric experience that meets Dodici's high luxury brand standards.
By enabling the sale of products with inventory in other locations, retailers can significantly boost revenue and enhance customer experience. Additionally, retailers will be thrilled to offer mixed cart functionality, allowing customers to receive part of their order in-store and have the remaining items shipped to their address. This innovative approach not only increases average order value but also elevates customer satisfaction in several ways:
Streamlined transaction process for multiple fulfillment methods
Potential for better discounts and promotions due to higher order totals
Enhanced convenience and flexibility for customers
Increased chances of qualifying for more attractive promotions and loyalty rewards
By offering this seamless and flexible shopping experience, retailers can differentiate themselves, build customer loyalty, and drive business growth.
Success Criteria
By completing this module, you will gain the expertise to:
Create Endless Aisle orders and generate comprehensive sales receipts, including:
Store details
Order number
Customer information
Order service level
Payment method
QR code
Create Mixed Cart orders and generate detailed sales receipts, featuring:
Store details
Order number
Customer information
In-store handover lines, clearly listed
Shipment details, including lines shipped to the customer's address and associated service levels
Payment method
QR code
To conclude this module, please share:
A screenshot of the order detail view in NOM for the Endless Aisle and mixed cart order
A copy of the sales receipt for both orders