With NewStore Reservations, Store Associates can reserve items for customers who intend to buy but want to finalize their transaction later, whether the products are temporarily out of stock or the customer plans to return to the store.. This creates a premium, personalized shopper experience where high-value or limited items are held exclusively for a set timeframe (example, 24 to 48 hours), shielded from other in-store or omnichannel demand.
Once a reservation is created, the specified products are moved from sellable inventory to the Customer Reservations stock location. When the customer returns to purchase, the items are automatically returned to sellable inventory to complete the sale. If the customer is no longer interested in the reserved items, the store associates can unreserve the items, which also moves the items to sellable inventory.
Further reading