Prerequisites
Use Enabling cycle counting documentation to enable count feature
Inventory counting is essential for maintaining accuracy. We use two methods:
Full count: A comprehensive physical count of all inventory items in a store or warehouse. Typically performed annually or during audits, full counts provide a complete inventory snapshot.
Cycle count: A targeted count focusing on specific product categories, locations, or high-value items. Conducted on a recurring schedule, cycle counts help identify discrepancies and maintain ongoing accuracy.
Creating a count task
To initiate an inventory count, you can use either Omnichannel Manager or the Create Count Task API.
Completing the count task
Once a count task is created, store associates can use the Associate App to start and complete the count. If NewStore manages inventory, the on-hand quantity updates immediately upon completion, and Available-to-Promise (ATP) is recalculated accordingly.
Important
Refer to the Managing store operations section for creating a cycle count and full count sections to understand the creating cycle count task in Omnichannel Manager.
For creating counts via API, use Create Count Task API.