You can use external identifiers such as a Electronic Product Code (EPC) in Associate App to track products throughout the order lifecycle, for both in-store and online orders.
Associates can use Associate App to scan the QR Code on the RFID tags of each item at checkout and at the packing stage during order fulfillment. The captured EPC is sent to RFID inventory management systems that you use in your business to enable accurate inventory and stock management.
Adding products with EPC to the cart
Important
EPC is not tracked with inventory transactions.
To add products to the cart in Associate App, you must specify that the barcode configuration for QR and CodeTypeAll are included. See the barcode configuration guide for Associate App.
After the associate scans the QR code with the EPC on the RFID tag, the product is identified and the app displays the EPC value during the checkout and fulfillment process. Similarly if an RFID reader is set up at the checkout station, the EPC is captured via the connection. The product is then identified and the EPC is displayed in the app during the checkout and fulfillment process.
The same EPC also appears on customer orders in Associate App and on sales orders in Omnichannel Manager.