Configuring documents for print in a store or warehouse

  • Updated on Aug 20, 2025
  • Published on Oct 1, 2024
  • 3 minute(s) read
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Important

For documents or labels to be printed in a store, ensure that the store is added to the fulfillment configuration. See the API resource for updating the fulfillment configuration for the retailer.

You can specify the following when configuring documents to print in the store or warehouse:

  • The document to print. NewStore supports invoice, packing_slip, return_form, shipping_label, return_label, and in_store_pickup_label. For more information, see the notes below.

  • The number of copies to print.

  • The type of printer you want to use. Configure documents to be printed using document_printer and labels to be printed using label_printer. For more information, see the notes below.

  • Send push notifications to the customer's email address.

  • Send push notifications to the customer's mobile device, using the customer's UUID.

    Important

    • If you specify that a return_label should be printed among the documents, NewStore books a return shipment by default when booking the delivery for an order.

    • NewStore does not book a return shipment and does not print a return_label for international shipments.

    • NewStore does not support printing more than one page on label printers. If you use the label printer to print documents other than labels, such as transfer packing slips, ensure that it is a 1-page document.

    Note

    • NewStore supports either the shipping_label or the in_store_pickup_label for an order. You cannot print both labels for the same order.

    • You do not have to print the return_label for orders that are picked up in store.

    • If a store or DC does not have a label printer, you can print labels using the document printer. To do this, specify the printer type for labels as document_printer when specifying the type of printer for such labels.

    • During store fulfillment or inventory transfers, documents can be printed in A5 paper size if required. For example, when printing labels for the Sagawa shipping adapter in Japan.

      Only PDF documents can be printed in A5 paper size. Ensure that the orientation of the paper is landscape when printing the labels.

    • Document and label printers print fulfillment documents in alphabetical order.

To configure documents to print, see the following sections.

Configuring documents to print for inventory operations

You can configure documents to print for inventory operations across your business or for specific stores or warehouses. This configuration allows you to print shipping labels and transfer packing labels with the printers set up in your store or warehouse.

To view the current configuration for printing inventory related documents in your business, use the Get retailer inventory configuration method.

To update the configuration to print inventory related documents for your business:

  1. Use the Update retailer inventory configuration method.

  2. In the documents_to_print property, specify the following:

    1. To print shipping labels, in the shipping_label property, specify the following:

      • In copies, specify the number of copies that a print action generates from the printer.

      • In printer_type, specify the type of printer to use for printing shipping labels. For example, specify label_printer to use the label printer.

    2. To print the transfer packing labels, in the transfer_packing_list property, specify the following:

      • In copies, specify the number of copies that a print action generates from the printer.

      • In printer_type, specify the type of printer to use for printing the transfer packing lists. For example, specify document_printer to use the document printer.

        Important

        For retailers that have the new printer framework turned on, associates must configure Printer Settings and assign the Transfer Packing List document type to the relevant printer.

  3. (Optional) Use the documents_to_print_by_node property to set up a printing configuration for specific fulfillment locations in your business.

    Specify the fulfillment_node_id for each fulfillment location that you want to set up the configuration for, and specify the values for the shipping_label and transfer_packing_list properties for each of these locations.

  4. Use the Set retailer inventory configuration method to activate the updated inventory configuration and start using the new printing configuration for your business.

Configuring fiscal documents to print via NewStore Associate App

Important

This is only relevant for retailers operating in countries where hardware fiscal regulations apply and a fiscal printer is required to print sales receipts in the stores.

To manage fiscal printers in NewStore Associate App, see (Optional) Setting up a fiscal printer. To print fiscal documents via NewStore Associate App, see (Optional) Printing fiscal receipts and (Optional) Printing fiscal reports.

Configuring documents to print via NewStore Associate App

You can print documents such as the sales receipt or a refund note via NewStore Associate App.

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