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Tutorial: Setting up Electronic Product Code (EPC) and RFID support

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This tutorial summarizes the support for Electronic Product Code capture and the early access RFID reader support.  

  • If you use Checkpoint CPiD 400 POS Reader at checkout, set up the device and connect to the iOS device. See Set up RFID reader support.

Important

RFID reader connection is early access with Associate App 1.66.0. Contact your Customer Success Manager for more information.

  • At checkout, scan the QR code on the RFID tag or use the RFID reader to capture the Electronic Product Code (EPC). The EPC and the decoded serial number are displayed as part of the product information throughout the checkout process. See Adding an in-store item.

Important

Offline mode does not support EPC capture and RFID reader connection.

  • At fulfillment, packing step, scan the QR code on the RFID tag to capture the Electronic Product Code (EPC). The EPC and the decoded serial number are displayed as part of the product information. See Packing order items.

  • When accepting product returns, the EPC and the decoded serial number are displayed as part of the product information of the previous purchases. See Returning an item.

  • When accepting blind returns of a product, you can scan the QR code and capture the Electronic Product Code (EPC). See Performing blind return.

  • Following events will be emitted with the externalID epc.

    • order.created when checkout is completed and the sales order is placed.

    • order.serial_numbers_added when an order is fulfilled. Emitted along with the fulfillment_request.items_completed event.

    • return.processed when an item is returned or a blind return is performed. See the Event Stream Configuration API.