Welcome to our Customer Support User’s Guide, your go-to resource for getting to know the Support services NewStore offers to our customers.
We’ll be updating this guide from time to time to keep you in the loop about any improvements to our services and any policy changes.
Customer Support Services
NewStore Customer Support strive to provide retailers and their system integration partners with an exceptional experience at each step of the way. Our support team understands the importance of every interaction with you just as much as you value the interactions with your customers.
We focus on the rapidly evolving needs of retailers and their integration partners.
We aim to provide visibility and actionable insights to support seamless retail operations.
We collaborate with retailers, integration partners, and colleagues to share knowledge and drive efficient solutions.
We embraces the diversity of retail businesses.
We ensure accessibility and transparency for all stakeholders.
Our team consists of experienced staff with long time expertise in the NewStore platform and the interfaces for integrations with your retail infrastructure. We empower retailers and their partners to drive success and innovation. Whether you encounter technical issues, require help with specific features, or have general inquiries, our dedicated Support team is here to ensure your success.