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Simulating routing options

  • Published on Aug 6, 2026
  • 1 minute(s) read
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This page describes how to use the Routing Simulator in Omnichannel manager to understand how routing works in your business. The simulator uses sample orders and availability data to showcase routing configurations.

Early Access

This feature is available for Early Access from July 2, 2026. Contact your Customer Success Manager to join the Early Access program.

Important

This routing simulator can only be used to test routing. Any changes made here does not change your fulfillment configuration, availability data, or any other settings. No orders can be placed via the simulator.

To start simulating your routing configuration:

  1. In the Fulfillment Config area, select the route from the Select a route drop-down menu.

    For example, Country: DE / Region: * , which denotes fulfilment across all regions in Germany for your business.

  2. Review the Routes table for the selected route.

    Each service level is mapped to a location group. For example, SAME_DAY_DELIVERY_DE is mapped to DE02, BER_POTS and other locations (specified in the Location Groups area).

  3. Review the Location Groups to validate which fulfillment nodes (stores or warehouses) belong to each location group.

  4. In the Cart area, select the products from the drop-down menu and confirm the items in the sample order.

  5. In the ATP area, set inventory quantities for each fulfillment location for the items you would like to use for simulating the order. You can also keep some quantities as 0 to see if the re-routing of the order works correctly when stock exists in another fulfillment location.

  6. In the Location Groups area, add a fulfillment location as the Preferred fulfillment location for a specific service level, to influence routing priority when routing the order.

  7. Click Simulate Order.

    The order is now routed and the results are displayed in Routing Results.

  8. Review Routing Results to check which fulfillment location(s) and service level(s) were used to route and fulfill the order items. Also validate if the configured ATP and preferred fulfillment locations were used correctly when routing the order.