If you're encountering EasyPost errors when attempting to ship a package, it could be due to an issue with your payment settings in EasyPost. Specifically, this may occur if you're using Stripe for label payments and your payment configuration has not been updated.
Why You May Be Experiencing Errors
Starting November 1, 2024, if your Stripe settings in EasyPost have not been updated, your label payments may be rejected, resulting in shipping errors. This is due to changes in EasyPost's integration with Stripe, and action is required to ensure smooth processing of payments.
How to Resolve the Issue
To prevent these errors and continue processing shipments without disruption, you will need to update your Stripe payment configuration in EasyPost.
For detailed instructions on how to update your Stripe settings, please visit EasyPost’s official support article: Stripe Integration Update – Required Actions for ACH Payment Methods
By following these steps, you can ensure that your label payments are processed correctly and avoid any delays or errors when shipping packages.