Increase POS Device Support

Provide retailers with expanded device optionality for the NewStore Associate App by enabling support for targeted Android devices, so that they can reduce total cost of ownership and simplify periodic device replacement cycles.

NewStore Payments (Clienteling with Remote Carts & Payments)

NewStore Payments is adding support for clienteling with remote carts and payments, delivering full omnichannel payment capabilities across all aspects of the NewStore POS platform.

Full Count in the Store

Retailers can perform full inventory counts to ensure compliance with financial regulations and maintain accurate records, supporting correct calculation of financial metrics, profitability, and tax obligations.

EPC Capture with RFID Device at Checkout

Connect a Checkpoint RFID CPiD 400 POS reader to the Associate App to identify products via RFID tags and capture Electronic Product Codes (EPC) for downstream integration, supporting a smoother checkout experience and improved inventory accuracy.

Parcel Dimension and Weight Declaration for Australia Post

Associates can select from predefined package types during in-store fulfillment, while HQ can standardize those options centrally, automatically capturing and transmitting accurate parcel data to reduce carrier penalties and ensure compliant shipping.

Preferred DC Inventory Split Shipment Routing Support

Additional routing logic that prioritizes fulfilling orders from DC inventory before drawing on the broader store network, helping retailers increase DC utilization, reduce inbound shipping to stores, and lower last-mile costs.

Reason Codes for Mispicks & Mispacks

Associates can log why an item could not be fulfilled using structured reason codes, giving HQ the reporting data needed to identify patterns and continuously improve store fulfillment operations.

Intelligent Routing Logic

Automatically distributes fulfillment requests across eligible locations based on real-time ATP and fulfillment load, preventing any single location from being consistently exhausted of stock or overwhelmed with work.

Offer Personalized Experiences for Different User Segments

Tailor Shopping App content, products, promotions, and pricing for different user segments, rewarding loyal shoppers and giving brands a powerful lever to increase customer lifetime value.

Improved SMS Template Functionality

Unified template management across SMS and WhatsApp lets retailers create and manage messaging templates through one consistent workflow, with new support for variables, localization, and Quick Replies on SMS opt-in.

EU Right of Withdrawal Support in Shopper Order History

Clear, compliant right-of-withdrawal actions and status are now surfaced directly in the Shopping App order history, making cancellations easier to find and complete while meeting EU consumer law requirements.

WhatsApp Rich Media Support

Store associates can share rich product links, videos, and voice messages via WhatsApp in NewStore Clienteling, enabling more engaging and personalized shopper relationships.

SAP Emarsys Integration for Marketing Automations

The SAP Emarsys SDK is integrated into the Shopping App platform to enhance personalized marketing, push notifications, automation, and omnichannel engagement reporting.

Personalize Product Labels with SFCC Customer Groups

Integrate Salesforce Commerce Cloud Customer Groups into the Shopping App to display personalized promotion labels on products based on the customer segments you've defined.