This document defines the 'Partially Rejected' and 'Mispick' item-level statuses, outlining their roles within the Order processing workflow.
It also explains scenarios where mixed item statuses, such as 'Mispick' or 'Routing', appear in partially rejected orders and how these statuses integrate into the overall processing lifecycle.The image above shows a partially rejected order, where one item is marked as 'Mispick' and another is in 'Routing' status.
Since both items are part of the same Fulfillment request, the item marked as 'Mispick' (product_id 1000682) will remain in this status until the item in 'Routing' (product_id 1000071) is either Shipped, Canceled, or also Rejected/Mispicked. Once product_id 1000071 is processed, product_id 1000682 will be either automatically rerouted or placed on hold if no stock is available.
Note: Even if product_id 1000071 is in 'Accepted' status, product_id 1000682 will stay in 'Mispick' status until product_id 1000071 reaches one of the final statuses mentioned above.