NewStore Payments is the native, embedded payment option for the NewStore POS platform. NewStore Payments embodies the full set of unified commerce capabilities within the NewStore platform and provides retailers with a simple, scalable option for streamlining omnichannel experiences.
Provides retailers with simplified operations - manages payment and refund transactions
Unifies and streamlines support
Delivers a scalable and reliable payment ecosystem
Retailers will be able to use payment card readers/ terminals to process payments using the NewStore Payment platform. The following steps will guide retailers through the setup process for their card readers.
Before You Begin
Before you begin, ensure that you:
Install NewStore Associate App on your preferred iOS device.
Have access to your merchant/retailer LIVE and TEST Connect account in the NewStore Payments dashboard.
Ensure the NewStore POS platform has at least one store location defined - which will be mapped to the NewStore Payment location for payment processing.
Creating and Managing Store Locations for NewStore Payments
NewStore Payments customers need to create and manage store locations within their Connect Dashboards and within the NewStore platform prior to registering card readers/ terminals for those locations. Once store locations have been created within the NewStore POS platform, retailers can access their NewStore Payments Connect Dashboard and create the corresponding store locations.
Locations: This is where store locations/addresses are used to map NewStore Payment store locations to those that match the store locations within the NewStore POS platform. Locations are also used in the registration process for the payment terminals. When registering card readers, they must be assigned to a location, and multiple readers can be assigned to a location. Readers MUST be assigned to a location before it can be used to process payment transactions. See Registering Card Readers for NewStore Payments.
Zones: Zones can be used as optional grouping for the locations. Retailers may use Zones for geographical reasons (for example state or country/regions). Multiple locations can be grouped within a Zone and multiple zones may also be grouped into a hierarchical zone structure.
When creating locations, each country has varying address properties:
Managing and Creating Locations and Zones
Creating locations is accessible when selecting the Terminal option from the navigation pane on the left of the Connect Dashboard. Once selected, you will see the terminal screen, and in the upper right corner of the screen, you will see the +Create Location option. You may select this option to create the desired location, or you may select the Manage All Locations option located in the center of the Locations display on the screen
Create a location
To create a location:
Click the overflow menu (***) on the All locations row, then click Create location.
Enter a name and a valid address. Providing an address ensures that the correct configuration and settings are applied based on the region where the readers are operating.
Click Done.
Create a zone
To create a zone:
Click the overflow menu (***) on the All locations row, then click Create zone.
Enter a name.
Click Done.
Create a nested zone
To create a nested zone:
Click the overflow menu (***) on the zone for which you want to create a nested zone, then click Create zone.
Enter a name.
Click Done.
Add or move a location to a zone
To add or move a location to a zone:
Click the overflow menu (***) on the location, then click Move location.
Choose the zone or nested zone where you want to move the location.
Click Done.
Delete a location
To delete a location, you must remove the readers associate with it:
Remove all readers from the location in which you want to delete.
Click the overflow menu (***) on the location, then click Delete location.
Click Yes, delete location.
Delete a zone
To delete a zone, you must remove the readers associate with it:
Remove all readers from the location you want to delete, and remove all locations under the zones.
(Optional) Move the locations with readers to a different zone.
Click the overflow menu (***) on the zone, then click Delete zone.
Click Yes, delete zone.
Registering Card Readers for NewStore Payments
NewStore Payments customers may use card readers for processing credit cards, digital wallet, and other forms of digital payments. As such, each card reader must be registered to a NewStore Payments location. See Creating and Managing Store Locations for NewStore Payments in order to first create the locations where card readers will be registered.
After creating NewStore Payments locations, customers will be able to assign or register multiple card readers to each of those locations. Card readers MUST be registered to a location prior to accepting payments. NewStore Payments supports Smart Readers as part of its platform configuration.
Smart readers
Smart readers are registered by using the Registration Code (aka - Pairing Code).
Registration Code
When using the registration code method, Smart readers provide a pairing code (also known as a registration code) on the reader. When a reader has not been registered, the pairing code will automatically appear on the reader screen when it is unboxed and powered on. In the event the pairing code is not displayed, and customers need to re-register a reader or move the reader from one location to another, you can generate a new pairing code by accessing the admin settings of the reader. Once you have the pairing code, you can enter that in the Connect Dashboard when registering the reader to a location.
On the Readers tab on the Terminal Readers page within the Connect Dashboard, select Register Reader.
Enter the pairing code on the reader and select Next.
Provide a name for the reader. (Tip: if registering multiple readers in a single location, you can be creative in your naming - by choosing names such as “First floor, Front of Store, Station1, etc).
Assign the reader to a location, or if you have not created a location yet, you may do so now.
Confirm the details for the reader and select Register.