Fiscal regulations in Sweden

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NewStore has partnered with Axena to digitally record all required POS transactions via their Cloud Control Unit and register each cash register (cashbox) with the Swedish tax authority.

Fiscal activations

In stores operating in Sweden, a store must be fiscally activated before orders can be created via NewStore Associate app.

Fiscal cashbox activation

The fiscal cashbox activation process in Sweden includes the following steps:

  • Fiscal cashbox activation in the NewStore Omnichannel Manager

  • Registration with the tax agency

Fiscal cashbox activation in the NewStore Omnichannel Manager

Important

A store must be already created within the NewStore platform before it can be fiscally activated. For more details, see Creating a store.

To fiscally activate a store, a fiscal cashbox can be activated within the NewStore platform via Omnichannel Manager. For more details, see Activating fiscal cashboxes.

Following information is required to fiscally activate a store in Sweden:

  • Retailer corporate information

    • Corporate ID - Organisationsnummer of the retailer provided by the Swedish Companies Registration Office (Bolagsverket).

    • Legal entity - Name of the retailer legal entity name in Sweden.

  • Retailer store information

    • Address

    • City

    • Postal code

Registration with the tax agency

Important

Tax agency registration step is only required for cashboxes of the production tenants. For non-production tenants, the registration step can be skipped.

After the fiscal cashbox activation, the cash register information must be submitted by the legal entity to the tax agency through a registration form.

For further information:

The registration form will require the fiscal activation information of the fiscal cashbox, which can be viewed from the Cashbox Overview screen under the Fiscal Stores page in the Omnichannel Manager. For more details, see Viewing fiscal features for a store.

Fiscal cashbox deactivation

Important

Tax fiscal cashbox deactivation and deregistration with the tax agency steps are only required for cashboxes of the production tenants. For non-production tenants, the fiscal cashbox deactivation and deregistration steps can be skipped.

When a store is no longer operational within the NewStore platform:

  • The fiscal cashbox within the NewStore platform must be deactivated.

  • The cash register must be deregistered from the tax agency.

To request the deactivation of a fiscal cashbox within the NewStore platform, contact the support team.

Deregistration with the tax agency

Deregistration of the cash register must be reported to the tax agency through a deregistration form.

For further information:

Receipts for stores

Based on fiscal regulations that apply to stores operating in Sweden, these additional features must be included in the receipts:

  • All receipts must have a fiscal signature, which displays the fiscal status, transaction receipt number, cash register name/identifier, and control unit serial number. To modify the fiscal signature template for Sweden, See Customizing a template.

  • The organization number or company identifier number of the retailer must be displayed in the header of the receipt.

  • For items exchanged by the customer, separate sales and return receipts must be generated.

  • After the receipt is printed or emailed to the customer, any copies of the receipt generated later display the text COPY in the header of the receipt.

Printing copy receipts

In Sweden, you must ensure that the text COPY is printed in the header of any receipts that are subsequently printed after the original receipt is handed over or emailed to the customer.

To print copy receipts that comply with these regulations, ensure that you have set the correct fiscal signature settings in the template for sales receipts. For example, use the parameter is_copy to specify if the current receipt is a copy or not. See this fiscal signature template guide to learn more and see example templates. You can also use the Template Editor in Omnichannel Manager to edit existing sales receipt templates for your business.

Important

NewStore platform provides fiscal transaction information that is required to be printed in fiscal receipts. It is responsibility of the retailer to ensure compliance of the receipt templates with the local fiscal regulations.

Fiscal reports

For stores operating in Sweden, NewStore provides the following operational and sales reports via NewStore Omnichannel Manager for audit purposes:

  • Daily X & Z reports

  • E-journal export

For more information, see Viewing fiscal reports.

Fiscal audits

Fiscal audits are not pre-announced and can be conducted by the tax authorities at any given time at the store.

During an audit, auditors may check:

  • Legal documents related to fiscal regulations in the store.

  • Fiscal reports/exports

For more information about the fiscal reports in Sweden, see Fiscal reports.

Manufacturer's declaration

Fiscal regulations in Sweden require the POS provider to include the manufacturer's declaration in the product documentation. The manufacturer's declaration for Sweden submitted to the Swedish tax agency by NewStore has been included here:

Fiscalization information in Associate App

For stores operating in Sweden, the About screen of the app must display the Sweden software version of Associate App, for example: NewStore SE 1.0.0. The About screen must also contain the cash register name, production number, and control unit serial number being used in the store.