Fiscal regulations in Puerto Rico

  • Updated on Dec 11, 2025
  • Published on Oct 1, 2024
  • 2 minute(s) read
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NewStore has partnered with YCS to achieve compliance in Puerto Rico. All fiscal transactions with applicable Sales and Use Tax (IVU) will be digitally signed and reported to the Treasury Department of Puerto Rico by YCS.

Fiscal activations

In stores operating in Puerto Rico, a store must be fiscally activated before orders can be created via NewStore Associate app.

Fiscal cashbox activation

The fiscal cashbox activation process in Puerto includes the following steps:

  • Commercial agreement and store activation with YCS

  • Fiscal cashbox activation in the NewStore Omnichannel Manager

Commercial agreement and store activation with YCS

Retailers must engage with YCS directly to establish a commercial agreement and activate their stores in Puerto Rico.

YCS will provide the necessary steps to:

  • Activate the stores.

  • Report activated stores to Treasury Department of Puerto Rico.

Retailers should receive the following credentials from YCS per each store:

  • POS Identifier - The ID of the POS created for the store in YCS.

  • POS Password - The password of the POS created for the store in YCS.

Fiscal cashbox activation in the NewStore Omnichannel Manager

Important

A store must be already created within the NewStore platform before it can be fiscally activated. For more details, see Creating a store.

To fiscally activate a store, a fiscal cashbox can be activated within the NewStore platform via Omnichannel Manager. For more details, see Activating fiscal cashboxes.

Following information is required to fiscally activate a store in Puerto Rico:

  • POS Identifier - The ID of the POS created for the store in YCS.

  • POS Password - The password of the POS created for the store in YCS.

Receipts for stores

Based on fiscal regulations that apply to stores operating in Puerto Rico, these additional features must be included in the receipts:

  • All receipts must have taxes breakdown, payment method, date/time of the transaction in Puerto Rico timezone, and transaction type.

  • Fiscal control number is printed on sales receipts with applicable IVU taxes.

  • Fiscal control number is not printed on returns, Copy receipts, sales receipts without IVU taxes or receipts with foreign taxes.

  • For items exchanged by the customer, separate sales and return receipts must be generated.

To print copy receipts that comply with these regulations, ensure that you have set the correct fiscal signature settings in the template for sales receipts. For example, use the parameter is_copy to specify if the current receipt is a copy or not. See this fiscal signature template guide to learn more and see example templates. You can also use the Template Editor in Omnichannel Manager to edit existing sales receipt templates for your business.

To modify the receipt templates for Puerto Rico, see Customizing a template.

Important

NewStore platform provides fiscal transaction information that is required to be printed in fiscal receipts. It is responsibility of the retailer to ensure compliance of the receipt templates with the local fiscal regulations.