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Setting up Tap to Pay on iPhone with NewStore Payments

  • Published on May 13, 2026
  • 2 minute(s) read
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NewStore Payments supports Tap to Pay on iPhone, allowing associates to accept in-store payments directly on their iPhone — no payment terminal required. Customers can pay using any NFC-enabled payment method, including contactless credit cards, Apple Pay, Google Pay, or NFC-capable wearables such as Apple Watch.

Note that Tap to Pay on iPhone does not currently support refunds or exchanges in the Associate App.

To enable Tap to Pay on iPhone, retailers should contact their Omnichannel Success Manager to add it to their NewStore Payments agreement. For guidance on how associates select this option at checkout, see Choosing a payment option.

Pre-requisites

Tap to Pay on iPhone is supported on various hardware versions of the iPhone, as well as only available in specific regions.

  • Compatible devices, supported regions, and supported payment methods: Please refer to this Tap to Pay on iPhone Page for up to date details.

Enabling Tap to Pay on iPhone in NewStore Payments

You can start using Tap to Pay on iPhone for NewStore Payments by enabling it as a payment option within the Associate App, preparing the devices in the stores for accepting payments, and validating the payment transactions in the app and in NewStore Omnichannel Manager.

Enabling Tap to Pay on iPhone in Associate App

To enable the Associate App to use Tap to Pay on iPhone with NewStore Payments, configure the related payment option via configuration APIs.

  1. Use the Update payment options configuration method and add tap_to_pay as a payment option in store_mapping > payment_options for each store_id where you want to enable Tap to Pay on iPhone.

    Note

    Verify that Associate App displays the Tap to Pay payment option during checkout for the stores where you have enabled the payment option. See Choosing a payment option.

Preparing iPhones to use Tap to Pay

Before accepting Tap to Pay on iPhone payments in a new region, you must accept the Apple Terms and Conditions for each NewStore Payments Connect account that will use the feature.

Before starting, confirm that Tap to Pay on iPhone has already been configured for the store. See Enabling Tap to Pay on iPhone in Associate App.

  1. Log into the Associate App.

  2. Add a product to a cart and select Tap to Pay, then tap Proceed.

  3. On first use, the iPhone will run an initialization process — this can take up to one minute. Once complete, you will be prompted to accept the Apple Terms and Conditions. Tap Proceed when the option appears.

  4. After initialization, the feature is ready. When Tap to Pay is selected at checkout, a brief "Initiating Transaction" message will appear before the payment prompt is displayed.

  5. Hold the customer's payment device against the top of the iPhone to collect payment. Supported methods include contactless credit cards, Apple Pay, Google Pay, and NFC-capable wearables. For the full list, see Pre-requisites.

  6. Wait for the payment to process and complete the checkout.

Validating and Testing payment transactions

To test a payment transaction, retailers and partners can do so by setting up the Tap to Pay on iPhone option within the TEST Connect account and their NewStore sandbox or staging instances. Follow the same process as described above to complete checkout for an order in the Associate App with the Tap to Pay on iPhone payment method.

When the payment is completed:

  1. The payment status for the order in NewStore Omnichannel Manager is updated to Captured and the payment_origin of the payment is displayed as apple_tap_to_pay.

  2. Go to NewStore Payments Connect dashboard and verify that the payment transaction has been processed.

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