--- title: "Product Roadmap" slug: "product-roadmap" updated: 2026-05-26T11:09:31Z published: 2026-05-26T11:09:31Z canonical: "docs.newstore.com/product-roadmap" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.newstore.com/llms.txt > Use this file to discover all available pages before exploring further. # Product Roadmap [**Submit Product Feedback**](https://wkf.ms/49s0w3k) # **What's happening at NewStore** **Running Retail Without Friction** Now ![Increase POS Device Support](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/Android-%20Road.jpg) **Increase POS Device Support** Provide retailers with expanded device optionality for the NewStore Associate App by enabling support for targeted Android devices, so that they can reduce total cost of ownership and simplify periodic device replacement cycles. ![NewStore Payments](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/NewStore%20Payments-%20Road.jpg) **NewStore Payments (Clienteling with Remote Carts & Payments)** NewStore Payments is adding support for clienteling with remote carts and payments, delivering full omnichannel payment capabilities across all aspects of the NewStore POS platform. Early Access ![Full Count in the Store](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/Screenshot_2024-07-10_at_21.56.36.png) **Full Count in the Store** Retailers can perform full inventory counts to ensure compliance with financial regulations and maintain accurate records, supporting correct calculation of financial metrics, profitability, and tax obligations. ![EPC Capture with RFID Device at Checkout](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/rfdi%20checkout.png) **EPC Capture with RFID Device at Checkout** Connect a Checkpoint RFID CPiD 400 POS reader to the Associate App to identify products via RFID tags and capture Electronic Product Codes (EPC) for downstream integration, supporting a smoother checkout experience and improved inventory accuracy. ![Parcel Dimension and Weight Declaration](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/Shipping%20Dimensions%20PB.png) **Parcel Dimension and Weight Declaration for Australia Post** Associates can select from predefined package types during in-store fulfillment, while HQ can standardize those options centrally, automatically capturing and transmitting accurate parcel data to reduce carrier penalties and ensure compliant shipping. **Simplifying Store and Fulfilment Operations** Now ![Preferred DC Inventory Split Shipment Routing Support](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/Advanced_Routing__Fulfil_from_DC_first_Final.png) **Preferred DC Inventory Split Shipment Routing Support** Additional routing logic that prioritizes fulfilling orders from DC inventory before drawing on the broader store network, helping retailers increase DC utilization, reduce inbound shipping to stores, and lower last-mile costs. Early Access ![Reason Codes for Mispicks and Mispacks](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/M_M_Reason_Codes-_PB.jpg) **Reason Codes for Mispicks & Mispacks** Associates can log why an item could not be fulfilled using structured reason codes, giving HQ the reporting data needed to identify patterns and continuously improve store fulfillment operations. ![Intelligent Routing Logic](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/OM_-_Intelligent_Routing_-_Portal.png) **Intelligent Routing Logic** Automatically distributes fulfillment requests across eligible locations based on real-time ATP and fulfillment load, preventing any single location from being consistently exhausted of stock or overwhelmed with work. **Optimising the Shopper Experience** Now ![Offer Personalized Experiences](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/SHOP_-_Personalization-_Road.jpg) **Offer Personalized Experiences for Different User Segments** Tailor Shopping App content, products, promotions, and pricing for different user segments, rewarding loyal shoppers and giving brands a powerful lever to increase customer lifetime value. ![Improved SMS Template Functionality](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/SHOP%20-%20Improved%20SMS%20Template%20Functionality-%20Road.jpg) **Improved SMS Template Functionality** Unified template management across SMS and WhatsApp lets retailers create and manage messaging templates through one consistent workflow, with new support for variables, localization, and Quick Replies on SMS opt-in. ![EU Right of Withdrawal Support in Shopper Order History](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/SHOP%20-%20EU%20Right%20of%20Withdrawal%20Support%20in%20Shopper%20Order%20History-%20Road.jpg) **EU Right of Withdrawal Support in Shopper Order History** Clear, compliant right-of-withdrawal actions and status are now surfaced directly in the Shopping App order history, making cancellations easier to find and complete while meeting EU consumer law requirements. ![WhatsApp Rich Media Support](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/SHOP%20-%20WhatsApp%20Rich%20Media%20Support-%20Road.jpg) **WhatsApp Rich Media Support** Store associates can share rich product links, videos, and voice messages via WhatsApp in NewStore Clienteling, enabling more engaging and personalized shopper relationships. Early Access ![SAP Emarsys Integration for Marketing Automations](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/SHOP%20-%20SAP%20Emarsys-%20Road(2).jpg) **SAP Emarsys Integration for Marketing Automations** The SAP Emarsys SDK is integrated into the Shopping App platform to enhance personalized marketing, push notifications, automation, and omnichannel engagement reporting. ![Personalize Product Labels with SFCC Customer Groups](https://cdn.document360.io/c2d22fcd-a44b-4e1e-bf3a-84f0ffba0dbe/Images/Documentation/SHOP%20-%20Personal%20Labels-%20Road.jpg) **Personalize Product Labels with SFCC Customer Groups** Integrate Salesforce Commerce Cloud Customer Groups into the Shopping App to display personalized promotion labels on products based on the customer segments you've defined.