--- title: "Accessibility Overview - Shopping Application" slug: "newstore-accessibility-overview-shopping-application" updated: 2025-07-01T07:21:38Z published: 2025-07-01T07:21:38Z canonical: "docs.newstore.com/newstore-accessibility-overview-shopping-application" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.newstore.com/llms.txt > Use this file to discover all available pages before exploring further. # Accessibility Overview - Shopping Application *Last update: June 5, 2025* *(NewStore mobile consumer-facing application(s))* ## Overview NewStore has aligned its mobile consumer-facing application development processes and technology to meet the requirements set by the European Accessibility Act (Directive (EU) 2019/882), one of the most comprehensive accessibility regulations for e-commerce services. In addition to our in-house development and quality assurance teams, NewStore engages independent third-party accessibility experts to provide audits and certification of our applications. Our mobile consumer-facing applications are designed and tested against the Web Content Accessibility Guidelines (WCAG) version 2.1 Level AA standards, with relevant considerations from WCAG 2.2 AA, ensuring a high level of accessibility for all users. Principles of inclusive design and accessibility have been core to NewStore's development philosophy, which has facilitated our ongoing compliance with evolving accessibility standards. ## Accessibility Compliance NewStore's Accessibility Compliance Program encompasses the following measures: - **Comprehensive Testing Methodology** - **Perceivable Content Standards** - **Operable Interface Requirements** - **Understandable Information** - **Robust Implementation** - **Third-Party Verification** - **Ongoing Compliance** Alignment with WCAG 2.1/2.2 AA standards allows us to meet the requirements of the European Accessibility Act and other international accessibility frameworks. ## Testing Methodology ### Multi-Platform Approach NewStore employs a rigorous testing methodology that combines: - Manual testing using platform accessibility tools (TalkBack, VoiceOver, Accessibility Scanner, Accessibility Inspector) - Keyboard navigation testing with external keyboards and platform-specific accessibility features - Testing with increased text sizes and display accommodations (contrast, grayscale) - Code review against WCAG 2.1/2.2 requirements and platform-specific guidelines - Use of automated accessibility checkers where applicable - Engagement with third-party vendors for independent audits and certification ## Perceivable Content ## Text Alternatives & Media NewStore ensures all non-text content has appropriate text alternatives: - All informative images include proper descriptions for screen readers - Decorative images are appropriately hidden from assistive technology - Time-based media includes appropriate alternatives when present - Content adapts to different viewing contexts without loss of information ### Adaptable & Distinguishable Our applications are designed to: - Present content in different ways without losing information or structure - Make it easier for users to see and hear content with proper contrast ratios - Support text resizing up to 200% without loss of content or functionality - Ensure information is not conveyed through color alone ## Operable Interface ### Keyboard Accessibility NewStore applications are designed to be fully operable through keyboard interfaces: - All functionality is available through keyboard navigation - No keyboard traps that prevent users from navigating away from content - Logical focus order that preserves meaning and operability - Visible focus indicators that help users track their location ### Sufficient Time & Navigation Our applications: - Provide users enough time to read and use content without time limits - Offer ways to pause, stop, or hide moving content - Avoid content that could cause seizures or physical reactions - Provide multiple ways to locate content within the application ## Understandable Information ### Readable & Predictable NewStore applications are designed to be understandable: - Text content is readable and understandable - Applications appear and operate in predictable ways - Navigation and identification are consistent throughout - Input assistance helps users avoid and correct mistakes ### Input Assistance Our applications provide: - Clear identification of errors when they occur - Labels and instructions for user input - Error suggestions when possible - Error prevention for important transactions ## Robust Implementation ### Compatibility NewStore ensures maximum compatibility with current and future user agents: - Standard components are used whenever possible - Custom components provide appropriate accessibility information - Status messages are programmatically determined - Applications adapt to different device sizes and orientations ## Third-Party Verification NewStore engages independent accessibility experts to validate our compliance: - Third-party audits conducted by specialized accessibility firms - Comprehensive testing across all key user flows - Detailed reporting on compliance status - Remediation planning for any identified issues ## Ongoing Compliance NewStore ensures continual accessibility compliance through: - Regular accessibility testing as part of development cycles - Ongoing staff training on accessibility requirements - Continuous improvement of our accessibility testing methodology - Regular updates to align with evolving accessibility standards - Clear assignment of accessibility responsibilities between NewStore and retailers ## Key Contacts For questions regarding accessibility compliance, **please contact your Omnichannel Success Manager**.