---
title: "Managing shipment limits"
slug: "managing-shipment-limits"
tags: ["shipping", "fulfillment", "routing", "omnichannel manager "]
updated: 2024-12-17T15:18:25Z
published: 2024-12-17T15:18:25Z
canonical: "docs.newstore.com/managing-shipment-limits"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.newstore.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing shipment limits

> [!WARNING]
> Permission required
> 
> This action can be performed by users with the Manage shipment limits permission.

You can manage how many shipments can be used for an order in your business, via NewStore Omnichannel Manager. Using this feature helps you reduce shipping costs and ensure [shipping split orders](/v1/docs/about-shipping#shipping-split-orders) is not too expensive for your business.

## Viewing shipment limits for orders

To view the existing limits on shipments that can be used to fulfill an order in your business, go to `Settings` > `Shipping` > `Shipping limits`.

The following columns are available:

- `Service level`: The `service level` for which the shipping limit has been defined.
- `Currency`: The currency in which the shipping costs have been defined.
- `Shipping limits per order`: The limits on shipments that can be used for each order. The number of shipments specified coincide with order value.

## Creating limits for shipments for an order

To specify how many shipments can be used when fulfilling an order in your business:

1. Go to `Settings` > `Shipping`, and in the left menu, select `Shipment Limits`.
2. Click `Add Limit`.
3. Select the shipping `Service Level` and the `Currency` for this limit.

For example, you can specify `FEDEX_GROUND` as the `service level`, if applicable for your business. In currency, you can specify `USD` if you want to create this shipment limit for orders being fulfilled via fulfillment locations in the United States.

> [!TIP]
> Note
> 
> Only the service levels specified in the fulfillment configuration for your business are available in this list.
4. Add a row to specify a new shipment limit, and specify the following:

Repeat this step for each new shipment limit that you want to add and click `Save`.
  - `Order value up to`: Specify an upper limit for the value of an order.

For example, you can specify an order limit of USD 100 by entering `100`.
  - `Max. number of shipments`: Specify the maximum number of shipments that are allowed for orders that are within the relevant order value.

For example, specify `2` as the maximum number of shipments for orders that are within USD 100.

Shipment limits are not applicable to orders above the highest order value specified for the shipment limits defined in your business.

For example, if you have defined shipment limits for all orders within `USD 100`, **no** shipment limits are applicable to orders above `USD 100`.

NewStore does not consider parts of an order that do not have shipment requirements (such as an `in-store pickup`) when applying shipment limits.

For example, if you have defined a maximum shipment limit of `2`, and your order has `8` items, `5` of which must be shipped in two split shipments, while the remaining `3` items are to be picked up in-store, the order is shipped as usual and no items go on hold.

**Related topics**

- [Shipping limits API](https://docs.newstore.net/api/configuration/inventory-fulfillment/logistic_order_config#operation/post-limit-shipments)
- [Configuring shipping settings](/v1/docs/configuring-shipping-settings#config-shipping)
- [Shipping](/v1/docs/getting-started-with-the-newstore-platform#shipping)
- [Retrieving custom shipping options](/v1/docs/retrieving-custom-shipping-options#integ-shipping-options)